Retail Operations Manager
6 days ago
We are seeking a highly skilled Retail Customer Service Manager to lead our betting shops and deliver exceptional customer service.
As a key member of the team, you will work closely with the Shop Manager to ensure high shop standards and build strong relationships with customers.
- Take bets on a wide range of sports and events.
- Demonstrate products and betting terminals to customers.
- Handle customer complaints with empathy and problem-solving skills.
- Maintain high shop standards.
- Open or close the shop as needed.
This role requires a competitive salary of £25,000 - £30,000 per annum, optional overtime, pension scheme, and annual ShareSave, as well as discounts and healthcare support.
At Entain Group, we value healthy work-life balance and commit to providing rota information at least four weeks in advance.
About the Role:
Job Type: Full-time
Salary: £25,000 - £30,000 per annum
Benefits:
- Pension scheme
- Annual ShareSave
- Discounts
- Healthcare support
Working Hours:
The working patterns may include long opening shifts, long closing shifts, and shorter evening shifts, with a varied rota each week.
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