Financial Lines Expert
3 days ago
About Howden
We are a leading global insurance group, dedicated to delivering exceptional customer experiences through our talented team of professionals.
At Howden, we believe that our people are our greatest asset, and we strive to create a workplace culture that supports their growth and well-being.
Our commitment to sustainability and social responsibility is at the heart of everything we do, from reducing our environmental footprint to promoting diversity and inclusion in the workplace.
The Role
This exciting opportunity involves handling a portfolio of Financial Lines claims for various professions, including Solicitors, Accountants, Architects, and Surveyors.
We are looking for an experienced claims professional who has the ability to review policy wordings and is comfortable advocating on behalf of our clients.
The role is hybrid, with an expectation of 3 days working in the office. Although primarily passionate about Professional Indemnity, the team also handles Directors & Officers, Cyber, and Financial Institutions claims.
Your Key Responsibilities
- Manage the entire claims process, from investigation to settlement.
- Utilise in-depth knowledge of insurance policies and claims procedures to assess and adjudicate claims accurately.
- Collaborate with internal teams, external vendors, and stakeholders to ensure timely claim resolution.
- Analyse claims data to identify trends, reduce claim frequency, and improve processes.
- Provide leadership and mentorship to claims handlers and junior team members.
- Develop and maintain strong relationships with clients, brokers, insurers, and loss adjusters.
- Stay updated on industry trends, regulatory changes, and emerging technologies to improve claims management.
- Prepare and present reports on key performance indicators.
- Negotiate with insurers to achieve favourable settlements within policy terms.
- Advocate for the claims function and settlements to enhance client satisfaction.
What We Offer
- A competitive salary and bonus scheme.
- A comprehensive benefits package, including health insurance and pension scheme.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- Flexible working arrangements, including remote work options.
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