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Operational Document Specialist

1 month ago

Birmingham, Birmingham, United Kingdom SCC Full time

Company Overview:

SCC, a leading provider of IT services, is committed to delivering exceptional customer experiences. Our team is dedicated to supporting the successful delivery of customer projects and contracts.

Salary:

We offer a competitive salary package of £25 per hour, reflecting our commitment to fair compensation for skilled professionals.

Job Description:

As an Operational Document Specialist, you will play a crucial role in supporting the scanning process. Your key responsibilities will include:

  • Receiving customer document originals from third parties, whether external couriers or internal teams.
  • Recording received customer documents in the SCC DocuHub audit trail/Tracking system.
  • Assisting with the preparation of customer documents for scanning, including removal of staples, paper-clips, insertion of separator sheets, and organizing documents in a structured manner.
  • Maintaining a clean and organized work environment to prevent cross-contamination from other customer work.

Required Skills and Qualifications:

To succeed in this role, you will need to demonstrate:

  • A proactive, organized, and well-structured approach to tasks and duties.
  • Excellent communication skills with both internal teams and customers.
  • A customer-first focus and self-motivation with professional standards.

Benefits:

At SCC, we value our employees and offer a range of benefits, including:

  • An inclusive workplace culture.
  • Excellent package: solid basic and company benefits.
  • Hybrid working arrangements in line with role requirements.
  • Career development and lifelong learning opportunities.
  • The opportunity to join Europe's largest privately-owned IT Company.

Why Join SCC?:

You can expect:

  • A supportive team environment.
  • Continuous growth and development opportunities.
  • A collaborative and dynamic work atmosphere.