Transport Logistics Coordinator
18 hours ago
We are seeking a highly organized and detail-oriented Transport Coordinator to join our team in Norwich. As a key member of our logistics team, you will be responsible for managing the day-to-day transport operations, ensuring that all items are stocked, monitored, and properly distributed.
Key Responsibilities:- Manage the CHEP pallet portal, declaring and receiving stock, and ensuring accuracy.
- Liaise with the Head of Planning to confirm delivery schedules and inform the Warehouse Supervisor.
- Run the day-to-day haulage contract, managing relationships with suppliers.
- Answer internal and external customer queries regarding haulage.
- Monitor and compare supplier costs, reporting to the Head of Logistics.
- Be the first point of contact for transport queries at all sites.
- Support the management of logistics providers and chase late trailers/containers.
- Develop strong relationships with customer contacts, including stock control, buyers, and warehousing teams.
- Investigate customer queries related to order processing or delivery/availability issues.
- Manage vehicle quality issues with logistics suppliers and escalate concerns to relevant managers.
- Support the Inventory Manager with investigations around transit damage.
- Excellent written and verbal communication skills.
- Ability to remain calm under pressure and deal with difficult situations.
- Understanding of confidentiality and compliance with service regimes.
- Ability to work independently and as part of a team.
- Accuracy in completing paperwork.
- Excellent problem-solving and analytical skills.
- Organized with good attention to detail.
- Good IT skills, including Microsoft Excel and Word.
- Previous experience with CHEP Pallet Management is advantageous.
- Experience of stock taking and knowledge of warehouse/transport operations.
Please apply with your CV online. A driving license and own transport are required for this role, as you will be working across multiple sites in the area.
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