Transport Logistics Coordinator

18 hours ago


Norwich, Norfolk, United Kingdom Reed Full time
Job Title: Transport Coordinator

We are seeking a highly organized and detail-oriented Transport Coordinator to join our team in Norwich. As a key member of our logistics team, you will be responsible for managing the day-to-day transport operations, ensuring that all items are stocked, monitored, and properly distributed.

Key Responsibilities:
  • Manage the CHEP pallet portal, declaring and receiving stock, and ensuring accuracy.
  • Liaise with the Head of Planning to confirm delivery schedules and inform the Warehouse Supervisor.
  • Run the day-to-day haulage contract, managing relationships with suppliers.
  • Answer internal and external customer queries regarding haulage.
  • Monitor and compare supplier costs, reporting to the Head of Logistics.
  • Be the first point of contact for transport queries at all sites.
  • Support the management of logistics providers and chase late trailers/containers.
  • Develop strong relationships with customer contacts, including stock control, buyers, and warehousing teams.
  • Investigate customer queries related to order processing or delivery/availability issues.
  • Manage vehicle quality issues with logistics suppliers and escalate concerns to relevant managers.
  • Support the Inventory Manager with investigations around transit damage.
Requirements:
  • Excellent written and verbal communication skills.
  • Ability to remain calm under pressure and deal with difficult situations.
  • Understanding of confidentiality and compliance with service regimes.
  • Ability to work independently and as part of a team.
  • Accuracy in completing paperwork.
  • Excellent problem-solving and analytical skills.
  • Organized with good attention to detail.
  • Good IT skills, including Microsoft Excel and Word.
  • Previous experience with CHEP Pallet Management is advantageous.
  • Experience of stock taking and knowledge of warehouse/transport operations.

Please apply with your CV online. A driving license and own transport are required for this role, as you will be working across multiple sites in the area.



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