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Tesco Travel Money Advisor
2 months ago
Job Type: Permanent/Part Time
Hours per week: 18
Salary: £12.50 per hour + Monthly Bonus
Working Patterns: This role is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
- A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider – Scottish Widows.
About the Role:
This is an exciting opportunity to join the Travelex team as a Tesco Travel Money Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our retail customers with their Foreign Exchange options. You will be working in a fast-paced retail environment, supporting our customers with their travel money needs and ensuring that their experience starts off in the best way possible.
Key Responsibilities:
- Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
- Engaging with customers to process all foreign exchange transactions accurately and efficiently
- Delivering on key performance goals both procedural, operational and customer focused
- Utilising your keen eye for detail to process daily online FX request and deliveries
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
Requirements:
- Numerically proficient – You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly daily.
- IT proficient – You'll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
- Great Communicator - You'll find talking with people and building relationships comes naturally to you. You'll not only be a great talker, but a good listener who is understanding of people and their needs.
- Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
What We Offer:
At Travelex, we offer a range of benefits and perks to our employees, including a comprehensive voluntary benefits package, employee wellness programmes, flexible hours and shift patterns, and a pension with a great Pension Provider – Scottish Widows.
How to Apply:
If you're interested in this exciting opportunity, please click the apply button to submit your application. We look forward to hearing from you
