Insurance Support Specialist

3 weeks ago


Maidstone, Kent, United Kingdom Howden Group Holdings Full time

About the Role

We are seeking an experienced Insurance Support Specialist to join our Underwriting (Motor Trade) team at Howden Group Holdings. This is a fantastic opportunity for someone looking to develop a career within the insurance industry.

The successful candidate will be responsible for providing administrative support to the team, including writing, renewing, and administering motor insurance policies in line with business targets and requirements.

Key Responsibilities

  • Prioritise and handle all work promptly and accurately.
  • Handle all queries in a professional manner and process effectively in line with service standards.
  • Produce accurate and professional documentation.
  • Process adjustments in line with procedures, including notification to insurers and issue of revised documentation.
  • Accurate population of rating and document generation tools.
  • Refer all queries that fall outside own experience, knowledge, and authority to senior staff.

Requirements

  • A minimum of 12 months insurance experience is required for this role.
  • Customer focused approach, with administrative skills.
  • Accuracy and attention to detail with the ability to process work quickly and efficiently.
  • Ability to prioritise work and meet deadlines.
  • Good literacy and numeracy.
  • GCSE Maths and English (or equivalent).
  • A levels (desirable).

What We Offer

A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Insurance Support Specialist looking for a new challenge, please apply today.



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