Logistics Coordinator

4 weeks ago


Havant, United Kingdom Matchtech Full time

Job Title: Distribution and Shipping Specialist

Job Summary: We are seeking a highly organized and detail-oriented Distribution and Shipping Specialist to join our team at Matchtech. As a key member of our logistics team, you will be responsible for managing customer accounts, creating export shipping documents, and arranging transportation.

Key Responsibilities:

  • Manage assigned customer accounts: Ensure timely processing of sales orders and inquiries, maintaining high levels of documentation and communication control.
  • Create export shipping documents: Process sales orders from receipt to dispatch, maintaining procedures for specific customers.
  • Arrange transportation: Liaise with freight forwarders and carriers to ensure efficient and cost-effective transportation.
  • Collaborate with manufacturing and purchasing: Meet customer delivery requirements by working closely with manufacturing and purchasing teams.
  • Inform management of any issues: Keep management informed of any issues affecting customer service or expectations.
  • Maintain organized files: Ensure all files are up-to-date and easily accessible.
  • Respond to telephone inquiries: Provide excellent customer service by responding to telephone inquiries in a timely and professional manner.
  • Release parts in the system: Assign retail prices and lead times to ensure accurate and efficient processing.
  • Handle customs paperwork: Process customs paperwork, including EUR1, ATRs, and Country of Origin certifications.
  • Comply with company policies: Adhere to company policies, including Health & Safety and disciplinary procedures.
  • Offer flexibility: Be willing to work additional hours when needed to ensure the smooth operation of the logistics team.

Ideal Candidate:

  • Proven experience: Proven experience in shipping, distribution, and leadership.
  • Background in the marine industry: Background in the marine industry (OEM experience preferred).
  • Proficiency in Microsoft Dynamics: Proficiency in Microsoft Dynamics (D365), Excel, and PowerPoint.
  • Strong communication skills: Excellent communication skills, passion for achieving goals, and a team player.
  • Organised and detail-oriented: Organised, detail-oriented, and able to respond to inquiries within one business day.

Benefits:

  • Annual leave: 25 days of annual leave + bank holidays (with flexibility during month-end).
  • Pension: 4% employer contribution, 5% employee contribution.

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