Store Operations Manager

3 weeks ago


Southampton, Southampton, United Kingdom Scoffs Group Full time

We're a renowned franchise with a passion for delivering exceptional customer experiences, just like our partner brand, Costa Coffee. As a member of our genuine and warm team, you'll share a love for coffee and a desire to make a positive impact on our customers, communities, and people.

Key Responsibilities:
  • Lead by example and maintain Costa's brand excellence and operational standards in the absence of the Store Manager.
  • Train and coach a motivated team of Baristas and Barista Maestros to deliver high-quality drinks and excellent customer service.
  • Enhance sales and provide customers with an unbeatable coffee experience, both in-store and through our Costa Collect and Delivery services.
  • Maximise performance and develop the skills of your team to drive business growth.

We're looking for a talented and ambitious Assistant Store Manager to join our team. If you're a passionate Brand Ambassador with exceptional interpersonal skills and a desire to learn and develop, we'd love to hear from you.

What We Offer:

  • Competitive hourly pay
  • Great opportunities to develop yourself and progress your career
  • Free handmade drinks and 50% discount on food and bottled drinks whilst on shift
  • A discount card for 25% off in Costa outlets throughout the UK
  • Various incentives, including a bespoke team member reward programme and a great employee assistance programme
  • Company pension scheme


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