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Security Systems Engineer

2 months ago


Cardiff, Cardiff, United Kingdom Johnson Controls International Full time

About Johnson Controls International

Johnson Controls International is a global leader in the Fire & Security sector, renowned for its cutting-edge technology and innovative solutions. As a business, we own a portfolio of fire & security brands, including Tyco, ADT, WOT, Esotec, and more.

Our Mission

We are passionate about making a positive impact on the lives of people worldwide by working together to provide advanced security solutions. Our goal is to protect people and the environment, give back to the communities we serve, and constantly ask "what's next?"

Our Team

We are at the forefront of cutting-edge solutions that protect homes and businesses. To stay ahead of the competition, we're constantly evolving. We need people who think the same, with a desire to play their part in making the world a safer place.

Job Summary

As a CCTV Installation Specialist, you will be involved in installing security systems, including intruder alarms, access systems, and CCTV. You will install security systems to relevant industry standards, providing exceptional customer service with industry-leading technical knowledge.

Key Responsibilities

  • Provide excellent customer service to exceed the expectations and requirements of both internal and external customers, establishing and maintaining effective relationships with customers.
  • Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
  • Ensure your time is managed efficiently and jobs are prioritized correctly.
  • Correctly complete engineer work reports, handover certificates/BSIA certificates or checklists as appropriate.

Requirements

  • Experience within the Fire & Security industry.
  • Driving license.
  • Ability to lift and climb ladders.
  • Previous experience working in a customer-facing environment.

Preferred Qualifications

  • Hold current relevant qualifications to the industry, such as 18th edition/NVQ/City and Guilds/BTEC.

Why Work for Us

We offer a range of opportunities for career progression, including a competitive basic salary, excellent additional earnings potential, overtime, generous callout payments, travel time, engineering commission scheme, sales referral incentive scheme, pension, 25 days holiday plus bank holidays, company vehicle, uniform, all PPE, tools, and ongoing training.

Our Benefits

  • Competitive basic salary with excellent additional earnings potential.
  • Overtime – averaging 250 hours per year.
  • Generous callout payments – Best in the industry.
  • Travel Time – Averaging 5% of basic salary.
  • Engineering Commission scheme – Averaging 3% of basic salary.
  • Sales referral incentive scheme.
  • Pension – we match up to 7%.
  • 25 days holiday plus bank holidays.
  • Company Vehicle, uniform, all PPE, tools, and ongoing training provided.
  • Industry leading Health & Safety and an employee assistance program.
  • Career progression opportunities – newly introduced Engineering career ladder 2022.
  • Our team average 20+ years length of service.
  • The opportunity to become a valued member of our Winning Team.
  • Staff referral scheme up to £2,000.
  • Rewards & recognition programmes.