Claims Dispute Resolver

6 days ago


London, Greater London, United Kingdom Griffin Fire Full time
Job Description

In this exciting role, you will be working closely with our claims team to investigate and resolve customer complaints. Your expertise and professionalism will ensure that customers receive a fair and timely resolution, maintaining their trust in Griffin Fire.

Requirements:

  1. Experience in complaint handling, gained through a claims handler role, demonstrating an ability to handle difficult conversations.
  2. Understanding of insurance policies, claims processes, and terminology.
  3. An analytical mindset to investigate complaints and determine appropriate resolutions.
  4. Collaborative attitude to work with other departments for efficient complaint resolution.

Benefits:

  • A generous annual leave allowance.
  • A range of employee benefits, including health insurance and pension scheme.
  • The opportunity to work in a dynamic and supportive team environment.


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