System Support Professional

3 weeks ago


London, Greater London, United Kingdom Beagle Talent Full time

Beagle Talent is hiring a System Support Professional to join our team As a key member of our service team, you will work directly with luxury hotel clients to ensure systems are running efficiently, address technical issues, and provide high-quality service.

You will need to be comfortable with working in a client-facing role with the ability to highlight product benefits and features to customers, and upselling where appropriate. Must be willing to travel (including within Europe) and stay in luxury hotels.

Key Responsibilities:

  • Perform on-site installations, configurations, and upgrades of company systems at customer locations.
  • Troubleshoot, diagnose, and resolve issues at customer sites.
  • Provide proactive maintenance and servicing to ensure optimal system performance.
  • Provide technical support and training to customers on-site, helping them maximise the value of their systems.
  • Ensure all service activities are documented and reported in accordance with company procedures.

£55,000 - £70,000 per year based on experience.



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