Technical Support Specialist

3 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom PragmatIC Semiconductor Full time
About the Role

We are seeking a skilled Technical Support Engineer to join our team at PragmatIC Semiconductor. This is an exciting opportunity to work with cutting-edge reel-to-reel (R2R) processing technology and provide engineering support for our customers worldwide.

The successful candidate will be responsible for providing rapid review, evaluation, and analysis of process and machine issues, as well as implementing lean and continuous improvement initiatives.

As a Technical Support Engineer, you will travel approximately 50% of the time to provide technical support to offsite customer engagements, assist in qualifying machine upgrades, and provide high-quality mentoring and training to staff.

Key Responsibilities
  • Provide engineering support for Inlay Assembly and Label Conversion processes
  • Gain a deep understanding of R2R processing and related technologies
  • Travel extensively to provide technical support to customers worldwide
  • Assist in qualifying machine upgrades and provide training to staff
Requirements

To be successful in this role, you will need a degree in a related discipline, relevant experience in semiconductor manufacturing or microelectronics, and excellent communication skills. You should also be able to speak effectively to vendors, customers, and other employees of the organization.

Salary and Benefits

The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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