Night Operations Manager

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Apex Hotels Full time

Delivering Exceptional Guest Experiences at Apex Hotels

We are seeking an experienced and proactive Assistant Night Manager to join our Front Office Team at Apex Hotels. As a key member of our team, you will be responsible for delivering an exceptional experience to all guests, ensuring their safety and security throughout their stay.

Main Responsibilities:

  1. Lead the reception team to deliver exceptional arrival and departure experiences, complete regular quality checks, and monitor and maintain a safe and secure working environment for all hotel colleagues and guests.
  2. Act on all guest feedback, responding to guest reviews and updating guest profiles accordingly.
  3. Ensure compliance with all Apex financial, privacy, data security, and H&S procedures.
  4. Walk about the property, picking up on details that require attention and Health & Safety matters that need action.
  5. Produce nightly reports and ensure all procedures are followed, with all night jobs completed.

About You:

To excel in this role, you will have:

  1. Delivered excellent standards in previous roles.
  2. Used initiative to drive results and achieve targets.
  3. Been self-aware and able to evaluate your own work.
  4. Shown a customer service attitude and a genuine desire to provide a warmer welcome to our guests.
  5. Previous experience of working within a Front Office/Nights environment at a Supervisory level is essential.

We offer a competitive rate of pay and a generous range of employee benefits, including 29 days holiday, access to an external Employee Assistance Programme, and more.



  • Edinburgh, Edinburgh, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    As a Night Manager at the Sheraton Grand Hotel & Spa, you will be responsible for leading our Front Office team during the night shift. This is a key role in ensuring the smooth operation of our hotel, providing exceptional guest experiences, and maintaining high standards of service.Key Responsibilities:Lead and manage the Front Office team during the night...


  • Edinburgh, Edinburgh, United Kingdom The Midland Hotel Full time

    Key Responsibilities:As a Night Manager at The Midland Hotel, you will be responsible for ensuring the safety and security of the hotel and our guests. This includes taking charge of the night shift, managing the team, and implementing new ways to maximize guest experience and satisfaction.Key Skills:Leadership and team managementProblem-solving and...

  • Operations Manager

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Pick for Britain Full time

    Job Title: Operations Manager - Night ShiftJob Summary:As a key member of the hotel team, the Operations Manager - Night Shift plays a vital role in ensuring the smooth operation of the hotel during nighttime hours.Duties and Responsibilities:Leadership: Supervise and lead the Front Desk team during night shifts, ensuring efficient and effective service...


  • Edinburgh, Edinburgh, United Kingdom DoubleTree by Hilton Edinburgh City Centre Full time

    Nights Manager Role at a Luxury HotelWe are seeking a Nights Manager to join our team at DoubleTree by Hilton Edinburgh City Centre.About the RoleThe Nights Manager will be responsible for overseeing the hotel from sundown to sunrise, ensuring the highest levels of customer satisfaction and maintaining the brand standards.Key ResponsibilitiesPerform...

  • Night Manager

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Courtyard by Marriott Edinburgh - Valor Hospitality Full time

    Finding a Career Path in Operations ManagementWe are seeking an experienced Night Manager to lead our Front Office team in a branded hotel operation. As a Night Manager, you will be responsible for making decisions, solving problems, and running night audit and health and safety checks.Key Responsibilities:Leading the team as Manager on Duty, making key...


  • Edinburgh, Edinburgh, United Kingdom ABM Full time

    Job Title: Deputy Night Shift Operations ManagerABM is seeking a highly skilled Deputy Night Shift Operations Manager to join our team at St James Quarter in Edinburgh. As a key member of our operations team, you will play a crucial role in ensuring the delivery of a high-quality cleaning service to our customers.Key Responsibilities:Assist the Cleaning...

  • Night Manager

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full time

    Job Title: Night ManagerAbout the Role:The Roseate Edinburgh Ltd is seeking a skilled Night Manager to oversee the smooth operation of our 5-star luxury boutique hotel. As a key member of our team, you will be responsible for ensuring the highest standards of service and operational efficiency during the night shift.Key Responsibilities:* Attend to guests'...

  • Night Manager

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Ltd Full time

    About The RoleThe Roseate Edinburgh Ltd is seeking a highly skilled Night Manager to join their team. The ideal candidate will be responsible for ensuring the smooth operation of the hotel during the night shift, maintaining the highest standards of service and operational efficiency.Duties and ResponsibilitiesAttend to guests' needs and requirements,...


  • Edinburgh, Edinburgh, United Kingdom swaggie Full time

    Swaggie is seeking a skilled Night Manager to oversee the smooth operation of our hotel during the night shift. As a key member of our team, you will provide exceptional customer service, manage staff, and uphold the highest standards of guest satisfaction.Key Responsibilities:Proven experience as a Night Manager in the hotel industry.Strong leadership and...


  • Edinburgh, Edinburgh, United Kingdom Sheraton Grand Hotel & Spa, Edinburgh Full time

    We are seeking a highly skilled Night Manager to lead our Front Office team at the Sheraton Grand Hotel & Spa in Edinburgh.This is a full-time role that requires a passion for delivering exceptional service in a fast-paced environment.The ideal candidate will have a strong ability to work well under pressure, lead a team, and manage the night operation.The...

  • Night Manager

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom The Roseate Edinburgh Full time

    The Roseate Edinburgh, a 5-star luxury boutique hotel, seeks a Night Manager to oversee hotel operations during off-peak hours.As a Night Manager, you will be responsible for ensuring the hotel's smooth operation in the absence of senior management. This includes being conversant with emergency and security procedures and taking charge in case of any...

  • Night Manager

    2 weeks ago


    Edinburgh, Edinburgh, United Kingdom Courtyard by Marriott Edinburgh - Valor Hospitality Full time

    As a Night Manager at Courtyard by Marriott Edinburgh - Valor Hospitality, you will take on a leadership role within the Front Office team, leveraging your management experience to drive success.Key responsibilities include running night audits, conducting health and safety checks, and providing excellent guest service.With a strong focus on problem-solving...

  • Hotel Night Manager

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Britannia Hotels Full time

    Hotel Night Manager Job DescriptionBritannia Hotels is seeking a skilled Night Manager to oversee the night shift operations at our Edinburgh hotel. As a key member of our team, you will be responsible for managing the night shift workers, ensuring they are fully trained and equipped to provide exceptional service to our guests.Key Responsibilities:Manage...

  • Night Manager

    4 weeks ago


    Edinburgh, EH1, Edinburgh, United Kingdom Yellow 42 Recruitment Full time

    Hotel Night Manager - Edinburgh - 30kYellow 42 Recruitment is excited to present a fantastic opportunity for a Permanent Night Manager with a reputable hotel company in the heart of Edinburgh, Scotland. In this pivotal role, you will ensure the smooth operation of the hotel during the night shift, providing exceptional customer service while managing staff...


  • Edinburgh, Edinburgh, United Kingdom Cairn Hotel Edinburgh Full time

    About the RoleWe are seeking a skilled Hotel Night Operations Coordinator to join our team at Cairn Group. This is an exciting opportunity to work in a fast-paced environment, providing exceptional service to our guests.Job DescriptionAs a Hotel Night Operations Coordinator, you will be responsible for ensuring the smooth operation of our hotel during...


  • Edinburgh, Edinburgh, United Kingdom Splendid Hospitality Group Full time

    Job OverviewWe are seeking a Night Team Member to provide overnight support of our departmental operations and act as a point of contact for residents during the night.This role requires an approachable and friendly individual with the willingness to support and maintain a close relationship with residents throughout their stay.The ideal candidate will be...

  • Night Team Manager

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom Primark Full time

    **Job Summary**We are seeking a highly skilled and experienced Night Team Manager to join our team at Primark Edinburgh. As a Night Team Manager, you will be responsible for overseeing the replenishment of the store, managing deliveries, and collaborating with the day management team to ensure the store is fully stocked and prepared for the following day's...

  • Night Porter

    1 month ago


    Edinburgh, Edinburgh, United Kingdom Hotel Du Vin Full time

    The Night Porter is a key role within the Hotel Du Vin team, responsible for ensuring the smooth operation of the hotel from sundown to sunrise.This hands-on position involves managing guest expectations and maintaining the high standards of the brand.As guests rest, the Night Porter team works tirelessly to keep everything running like...


  • Edinburgh, Edinburgh, United Kingdom Splendid Hospitality Group Full time

    Job Title: Night Team MemberWe are seeking a Night Team Member to provide overnight support of the departmental operations and act as a point of contact for residents during the night.This role requires an approachable and friendly people person with the willingness to support and maintain a close relationship with residents throughout their stay.The ideal...


  • Edinburgh, Edinburgh, United Kingdom Splendid Hospitality Group Full time

    Job Title: Night Team MemberWe are seeking a Night Team Member to provide overnight support of departmental operations and act as a point of contact for residents during the night.This role requires an approachable and friendly individual with the ability to support and maintain a close relationship with residents throughout their stay.The ideal candidate...