ROH Shop Supervisor

6 days ago


London, Greater London, United Kingdom Royal Opera House Full time

Supervise the ROH Shop

We are looking for a dedicated individual to supervise the day-to-day operation of the ROH Shop. Located at the heart of Covent Garden, this role provides a unique opportunity to work for a world-renowned arts organisation.

The successful candidate will have substantial retail experience, including line management responsibilities. They will be able to demonstrate a proven ability to drive sales growth in-store and online, manage own time effectively, and respond to changing priorities.

Responsibilities:

  • Supervise the retail team to ensure exceptional customer service and sales performance
  • Manage stock levels, orders, and inventory control
  • Develop and implement effective sales strategies to drive business growth
  • Contribute to the development of department procedures and processes
  • Ensure accuracy in taking payments, reconciliation, order processing, and stock taking

About the Role:

This role involves working closely with the Assistant Manager and deputising for them when required. The successful candidate will be a skilled team player who can motivate and inspire the retail team to achieve their best.

What We Offer:

  • A competitive salary of £28,000 per annum
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • The chance to work for a world-renowned arts organisation


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