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Centre Manager
2 months ago
We are seeking a highly skilled and experienced Centre Manager to join our team at IN n OUT Autocentres. As a Centre Manager, you will be responsible for the overall management and leadership of your centre and team, ensuring exceptional customer service and driving business growth.
Key Responsibilities:
- Lead and manage a team of technicians and support staff to deliver high-quality services and achieve sales targets.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
- Manage centre operations, including inventory, stock control, and ordering.
- Collaborate with the national Customer Care Team to ensure seamless customer service and support.
- Stay up-to-date with industry developments, best practices, and manufacturer requirements to maintain our high standards.
Requirements:
- Minimum 2 years' experience in a management role within the automotive industry.
- Proven track record of managing customer relations and leading a team to achieve sales targets.
- Full driving licence and ability to work flexible hours, including evenings and weekends.
What We Offer:
- Competitive salary and bonus scheme.
- Opportunities for career development and progression.
- Company pension and life insurance.
- Employee discount and referral programme.
About Us:
IN n OUT Autocentres is a leading provider of vehicle servicing, MOTs, and repairs, with a strong reputation for customer satisfaction and quality service. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.
