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Pharmacy Technician
2 months ago
About the Role
Rugby Health Limited is seeking a highly skilled Pharmacy Technician to join our team in a clinical support role. As a Pharmacy Technician, you will play a vital part in ensuring the safe and effective use of medicines across our 12 GP practices in the Rugby area.
Key Responsibilities
- Manage incoming medication requests from patients, pharmacies, and care homes, ensuring accurate and timely processing.
- Assist the practice administration team with medication queries, providing excellent communication and problem-solving skills.
- Liaise with patients to resolve queries and support their use of medication, promoting effective medication management.
- Contribute to the improvement of prescribing processes in general practice, promoting electronic repeat dispensing and online ordering.
- Carry out housekeeping tasks, including dose optimisation and medicines synchronisation, to ensure accurate and up-to-date patient records.
- Utilise and maintain information systems and databases relevant to the position, including incident reporting, medicines optimisation, and prescribing data.
- Handle sensitive, complex, or confidential information, recording, transferring, and coordinating it in accordance with data protection and confidentiality guidelines.
- Conduct prescribing audits using GP practice clinical systems, identifying areas for improvement and contributing to clinical audits.
- Support the role of the Clinical Pharmacist in delivering the Primary Care Networks specification model, contributing to the development of new initiatives and services.
- Participate in practice meetings, patient participation groups, and other meetings to promote issues relevant to prescribing and medicines optimisation.
- Be responsible for the organisation and planning of your own workload, meeting set deadlines and undertaking learning and development to maintain required knowledge and skills.
Person Specification
- Essential:
- Comfortably computer literate with an ability to use clinical systems and Microsoft office packages.
- Understanding of current healthcare policy within the PCN.
- Able to analyse and interpret prescribing data.
- Has attention to detail, able to work accurately, identifying errors quickly and easily.
- Able to effectively manage allocated resources.
- Has a planned and organised approach with an ability to prioritise your own workload to meet strict deadlines.
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems.
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
- Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals.
- Influencing and negotiating skills.
- An excellent understanding of data protection and confidentiality issues.
- Desirable:
- EMIS User Skills.
- Experience of medicines reconciliation.
- Understanding of community pharmacy systems.
- Ability to develop and implement policy and procedure to sustain a quality service.
- Understanding of QOF/PCN DES/IIF.
