Aesthetics Specialist

1 week ago

Bristol, Bristol, United Kingdom ELEMIS Full time
Job Summary:

As a Skincare Specialist at ELEMIS, you will play a key role in driving the sales of our treatments and products. Your passion for our brand will drive greater awareness of ELEMIS, along with the use of internal and external promotional activity.

Key Responsibilities:

To proactively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.

To raise awareness of the ELEMIS brand and educate clients in the product and treatment range.

To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.

To assist the Account Management Team in accurately recording sales figures and stock levels.

Customer Service:

To carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (therapists only).

Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.

To maintain the ELEMIS counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.

Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.

Requirements:

Beauty Therapy qualification to NVQ level 2 minimum (or equivalent)

Experience within a similar retail/store role and industry

Practical work experience in conducting treatments

Previous experience working with a professional brand

Benefits:

Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)

Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more

Generous Holiday Allowance, increasing with length of service

Company Pension Scheme

Bonus/Commission Scheme

Healthcare Cash Plan (with Dental)

Private Medical Insurance

Employee Assistance Programme for all Associates and their families

Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

About ELEMIS:

A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary – just like our people.

We are a company that values our employees and provides a supportive and inclusive work environment.

If you are passionate about skincare and customer service, and are looking for a challenging and rewarding role, we would love to hear from you.

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