Aesthetics Specialist

3 weeks ago

Bristol, Bristol, United Kingdom ELEMIS Full time
Job Title: Aesthetics Specialist

As a Skincare Specialist at ELEMIS, you will play a key role in driving the sales of Elemis treatments and products. Your passion for the brand will drive greater awareness of the Elemis brand, and you will participate fully in promotional/PR activity to ensure the success of the promotion and/or event.

Key Responsibilities:
  • Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and strive to exceed set targets.
  • Raise awareness of the Elemis brand and educate clients in the product and treatment range.
  • Participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
  • Assist the Account Management Team in accurately recording sales figures and stock levels.
Customer Service:
  • Carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (therapists only).
  • Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
  • Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
  • Ensure that customer service is of the highest standard and handle any client complaints promptly and consult the Account Management Team in all cases.
Requirements:
  • Beauty Therapy qualification to NVQ level 2 minimum (or equivalent)
  • Experience within a similar retail/store role and industry
  • Practical work experience in conducting treatments
  • Previous experience working with a professional brand
Benefits:
  • Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
  • Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
  • Generous Holiday Allowance, increasing with length of service
  • Company Pension Scheme
  • Bonus/Commission Scheme
  • Healthcare Cash Plan (with Dental)
  • Private Medical Insurance
  • Employee Assistance Programme for all Associates and their families
  • Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

ELEMIS is a brand with true integrity, passion and commitment, award-winning, results-driven and visionary – just like our people.

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