Facilities Operations Manager

3 weeks ago


Manchester, United Kingdom ZipRecruiter Full time

Job Title: Facilities Operations Manager

About ZipRecruiter:

ZipRecruiter is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services, and capital planning.

Job Summary:

We are seeking an experienced Facilities Operations Manager to join our team in Manchester, NH. The successful candidate will be responsible for overseeing the operations and maintenance of a portfolio of facilities, ensuring uptime objectives are consistently met.

Responsibilities:

  • Portfolio Management:
    • Oversee the operations and maintenance of a portfolio of facilities, ensuring uptime objectives are consistently met.
    • Contribute to the development and execution of comprehensive annual facility management plans in collaboration with stakeholders.
    • Collaborate with relevant stakeholders to implement facility-related programs and optimize operations in the assigned region.
  • Service Delivery Management:
    • Responsible for meeting client obligations and expectations.
    • Assist internal leadership in tracking service delivery performance against key metrics and performance indicators, identifying gaps, and executing corrective action plans as needed.
  • Risk Management, Emergency Preparedness and Business Continuity Planning and Execution:
    • Assist in the development and execution of emergency preparedness, risk management, disaster recovery, and business continuity plans to ensure organizational resilience.
  • Client Relationship Management:
    • Actively cultivate and maintain strong relationships with clients as well as internal and external stakeholders to ensure high levels of client satisfaction and trust.
  • Budget Development & Management:
    • Assist in the development and management of the budget for assigned region, collaborating with internal leadership to ensure affordability and ongoing profitability.
  • Estimated Salary:$80,000 - $110,000 per year

Requirements:

  • Bachelor's degree or 2+ years of facility management experience.
  • 2+ years of experience in facility operations and maintenance management.
  • Proven abilities in ensuring quality service delivery.


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