Bilingual Customer Success Strategist
1 day ago
Nurtur Ltd. is a pioneering SaaS company that empowers businesses to thrive in the digital landscape. Our innovative ecosystem enables customers to automate manual processes, focus on customer relationships, and drive revenue growth.
Job Title: Bilingual Customer Success ManagerWe're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for driving customer retention, growth, and satisfaction across our brands.
Key Responsibilities:- Build and maintain strong relationships with customers through excellent customer success, training, and guidance.
- Develop and execute customized strategies to drive customer ROI and retention.
- Collaborate with cross-functional teams to resolve technical issues and ensure seamless customer experiences.
- Stay up-to-date with industry trends and best practices to deliver innovative solutions to customers.
- Proactively identify future customer needs and requirements to provide timely solutions and support.
- At least three years of Customer Service/Account Management experience.
- Self-starter mentality with the ability to proactively manage work.
- Excellent communication, writing, and presentation skills.
- Strong knowledge of digital marketing and its value to businesses.
- Excellent problem-solving skills with the ability to adapt to any situation.
- Upbeat and proactive attitude with a passion for helping others succeed.
- 25 days holiday plus 8 bank holidays.
- Health Shield cash plan to recoup the cost of services such as dentistry, opticians, etc.
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Bilingual Customer Success Strategist
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Derby, Derby, United Kingdom Nurtur Ltd. Full timeAbout Nurtur Ltd.Nurtur Ltd. is a pioneering SaaS company that empowers businesses to thrive in the digital landscape. Our innovative ecosystem enables customers to automate manual processes, focus on customer relationships, and drive revenue growth.Job Title: Bilingual Customer Success ManagerWe're seeking a highly skilled Customer Success Manager to join...
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Bilingual Customer Success Manager
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