Senior Experience Designer
3 weeks ago
As a Senior Experience Designer at EngineeringUK, you will play a key role in shaping the user experience of our digital products. With a focus on customer-centric design, you will work closely with cross-functional teams to create intuitive and seamless experiences that meet the evolving needs of our customers.
Responsibilities:
Design large and small projects from start to finish, redefining complicated experiences into simple and intuitive solutions. Be involved in all UX process activities including discovery, design sprints, sketching, wire-framing, low-fidelity prototyping, and service/customer mapping. Champion human-centred design inside and outside of your team. Work within and across agile squads to design, develop and improve the customer experience across our digital products. Partner with UX researchers to help your team develop empathy for our customers, including those with a disability, and advocate for their needs, validating designs via A/B testing, unmoderated, usability testing and more. Use quantitative data and partner with the analytics team to help inform your work. Collaborate with different disciplines including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs. Help facilitate partner (business and user) workshops, run appropriate conceptualisation and participatory design sessions. Produce design executions that use inclusive design principles and align with W3C accessibility guidelines. Deliver valuable, high-quality and consistent work without sacrificing speed by using our Digital Design System and its standardised foundations, components, and patterns. Collaborate with the Design System team to help evolve the Design System based on user needs. Help other disciplines understand the value design can bring to a project to build the best products. Provide feedback to other designers to help strengthen your team and EngineeringUK as a whole. Help your team mates build experience, strong decision-making skills, and empathy for our customers. Work with the Design Manager to cultivate a positive, supportive, and inclusive team culture.
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