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Field Service Engineer

1 month ago


Oxford, Oxfordshire, United Kingdom Alexander Dennis Limited Full time
Job Title: Field Service Engineer

Job Summary:
As a Field Service Engineer at Alexander Dennis Limited, you will be responsible for ensuring maximum vehicle availability for our customers in the Oxford area. You will diagnose problems, complete repairs in a health and safety conscious manner, and perform reactive and preventative maintenance activities as per documented schedules and standards.

Key Responsibilities:

• Diagnose and repair problems with our cutting-edge buses, ensuring maximum vehicle availability for customers.

• Perform reactive and preventative maintenance activities, adhering to documented schedules and standards.

• Complete paperwork, including service worksheets, timesheets, and warranty claims, ensuring jobs can be closed and invoiced in a timely manner.

• Maintain a van fully equipped with tools and parts for daily use.

• Work on and learn about various vehicle drivelines, including battery electric, hydrogen fuel cell, diesel, and diesel hybrid.

Requirements:

• Experience in the maintenance and repair of buses or heavy goods vehicles, including body, electrical, and mechanical or a complete PSV or HGV apprenticeship.

• Electrical diagnostic skills, ideally using Multiplex systems.

• Mechanical ability to diagnose and repair engines and transmission issues, as well as compressed air systems.

• Time served PCV/LGV Technician with a recognised qualification such as City and Guilds, BTEC or similar, or equivalent experience.

• Dependability, punctuality, and reliability, with a customer-focused mindset and a high standard of quality and accuracy.

• Excellent self-organising and planning skills, with a professional manner at all times.

• A degree of flexibility and willingness to work additional hours, with overtime payment applied.

• Computer literacy and ability to use Microsoft packages.

• Full UK Driving License.