Senior Benefits Implementation Specialist
7 days ago
GTS International Ltd seeks a highly skilled Senior Benefits Implementation Specialist to partner with a leading employee benefits provider. This role is perfect for those with a passion for delivering exceptional client service and technical expertise in employee benefits platforms.
About the Role
In this dynamic position, you'll bridge the gap between technical implementation and client satisfaction, managing the onboarding process from start to finish. You'll work closely with clients to understand their unique benefit requirements, translating these into a smoothly functioning platform that simplifies and enhances their employee benefits management.
Key Responsibilities:
- Client Partnership: Collaborate with advisers to build tailored benefit structures, ensuring seamless integration of client needs.
- Technical Expertise: Conduct requirements calls to gather technical details from clients, leveraging your expertise in employee benefits platforms.
- Proactive Recommendations: Offer proactive recommendations for benefits enhancements, driving value for our clients.
- Training and Support: Train clients on platform usage, ensuring they're equipped for ongoing success.
- Benefits Development: Develop category and logic-based rules for benefits management, streamlining processes for clients.
- Error Prevention: Perform detailed error checks on monetary values, task logs, and employee data, maintaining high accuracy standards.
Requirements:
- Expertise: 5+ years of experience in the employee benefits sector, with a strong understanding of employee benefits platforms.
- Analytical Skills: Strong analytical skills with an eye for detail and accuracy, ensuring precise implementations.
- Client Liaison: Confidence in liaising with senior client staff, combined with a professional and responsive approach.
- Tech Savviness: Experience with Salesforce and payroll file handling, staying up-to-date with industry trends.
- Passion for Excellence: A passion for client satisfaction and a proactive approach to troubleshooting, driving results-oriented solutions.
Salary: £50,000 - £70,000 + Quarterly Bonus, reflecting your exceptional skills and expertise.
Benefits:
- Flexible Working Hours: Enjoy flexible working hours (8 am - 6 pm) to fit your schedule, promoting work-life balance.
- Holiday Entitlement: Receive 24 days of paid holiday (plus bank holidays) and an additional paid birthday off, allowing for relaxation and rejuvenation.
- Pension Contribution: Benefit from a 5% employer pension contribution, securing your financial future.
- Health Cash Plan Insurance: Enjoy health cash plan insurance, remote GP services, life assurance (4x salary), and access to a wellbeing app with rewards, prioritizing your well-being.
- Exclusive Shopping Discounts: Access exclusive shopping discounts through the employee platform, enhancing your purchasing power.
- Fully Remote Role: Depending on location, enjoy a fully remote role, offering flexibility and convenience.
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