Senior Implementation Specialist
3 weeks ago
Role Overview
As a Junior Implementation Engineer at 15below Ltd, you will be responsible for setting up and configuring our base platform for airline customers, as well as additional modules for customers. Your tasks will include creating and amending client HTML email templates, producing ad hoc reports, and performing platform version upgrades. You will also contribute to the development and maintenance of documentation and processes.
Key Responsibilities
- Setup and configuration of 15below's base platform for airline customers
- Setup and configuration of additional modules for customers
- Creating and amending client's HTML email templates and producing ad hoc reports
- Liaising directly with customers on small platform changes
- Basic internal project implementations and deployments
- Deployment tasks to include bulk patching of core fixes across customers
- Extracting data for existing and previous customers
- Performing platform version upgrades
- Contributing to the development and maintenance of documentation and processes
Requirements
- Computer literate
- Logical thinking, and able to follow end-to-end processes accurately
- Good attention to detail
- Organisational skills
- Excellent communication skills
- Has a computing qualification e.g.
- Has a friendly 'Can do' attitude
- Proactive in reaching out for support when necessary
Desirable Skills
- A passion for the travel industry
- GIT
- SQL
- XSLT
About Us
15below Ltd is a leading provider of passenger messaging solutions to the travel industry. We have a strong culture that values people and is committed to developing strong relationships built on trust and respect.
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