Box Office Associate

2 weeks ago

Belfast, United Kingdom Grand Opera House Full time
Box Office Assistant Opportunity at the Grand Opera House

We are seeking a skilled and friendly Box Office Assistant to join our team at the Grand Opera House. As a key member of our Box Office Team, you will be responsible for providing exceptional customer service to our patrons, processing transactions, and maintaining accurate records.

Key Responsibilities:
  • Provide excellent customer service to patrons, responding to queries and resolving issues in a timely and professional manner.
  • Process transactions for tickets, memberships, gift vouchers, and other services, ensuring accuracy and attention to detail.
  • Work effectively with our IT systems to manage ticket sales, customer data, and other Box Office functions.
  • Collaborate with colleagues to achieve team goals and maintain a positive, supportive work environment.
Requirements:
  • At least one year's paid work experience in a customer service/sales role, with a focus on providing excellent customer service, accurate cash handling, and working with IT systems.
  • Confidence, friendliness, and a logical approach to work, with a strong attention to detail.
  • A passion for live theatre, customer service, and working in a fast-paced, dynamic environment.

If you are a motivated and customer-focused individual with a passion for the performing arts, we encourage you to apply for this exciting opportunity to join our team at the Grand Opera House.

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