Counsellor Position
3 weeks ago
Are you a qualified counsellor looking for a career that will invest in your development and progression?
Our client, a trusted health and wellbeing network, is seeking a Helpline Counsellor to join their team. As a leading EAP and OH provider, they offer a comprehensive employee assistance programme, providing 24/7 caring and compassionate support services to employers across various sectors.
This is a great opportunity to work with a Sunday Times 'Best Places to Work' organisation, providing an efficient and effective telephone counselling service to all callers.
Key Responsibilities:
- Providing telephone counselling services to individuals with diverse presenting issues
- Demonstrating ability to work with callers who are distressed and/or at risk
- Adopting a Solution Focused approach to achieve one call resolution
Essential Skills and Competencies:
- Minimum diploma level 4 in Counselling and 150 counselling hours
- 12 months post-qualification experience
- Registered member of the BACP or equivalent
- Relevant telephone experience
- High level of computer literacy and organisational ability
- Good communication and customer service skills
Employee Benefits:
- BACP membership and accreditation paid for
- Up to £70 per month for supervision
- Monthly incentives and holiday season bonus
- 25 days' holiday, plus bank holidays, and contractual sick pay
- Pension Plan and Life Insurance
- Access to Employee Assistance Programme and company incentives
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