EAP Counsellor
3 weeks ago
EAP Counsellor
£(phone number removed) FTE
Various shift patterns from part-time to full-time.
Hybrid or office based position
Are you a qualified counsellor looking for a company that will invest in your development and career progression?
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.
This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.
Job Overview
Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation.
Day to Day Responsibilities:
Providing an efficient and effective telephone counselling service to all callers
Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk
Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution
Essential Skills and Competencies:
Minimum diploma level 4 in Counselling & minimum of 150 counselling hours
12 months post qualification experience
Registered member of the BACP or equivalent (or COP booked)
Relevant telephone experience
High level of computer literacy (MS Office, Word, Excel and PowerPoint)
High level of organisational ability; ability to work to tight deadlines and targets
Good communication and customer service skills
Desirable Skills and Competencies:
Accredited with the BACP or eligible for the accreditation process
EAP experience
Experience of working within a target driven environment
Employee Benefits:
BACP (or equivalent) membership and accreditation paid for
BACP CBD Hub
Up to £70 per month for supervision
Monthly incentives such as weekends away
25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service
Day off on your birthday
Cash plan for you (and your children, if any)
Contractual sick pay
Private medical insurance after 5 years' service
Pension Plan and Life Insurance
Pension plan contributions increase after 5- and 7-years' service
Holiday season bonus after 3 years' service
Profit share scheme
Season ticket loan scheme after 6 months and successful completion of probationary period
Cycle to work scheme after 6 months and successful completion of probationary period
Access to Employee Assistance Programme
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday
Company incentives, access to discount schemes
Discounted glasses/contact lenses prescription
47589LS1R13
INDMANS
-
EAP Counsellor
3 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeJob Title: EAP CounsellorWe are seeking a qualified Counsellor to join our team as an EAP Counsellor. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective telephone counselling service to...
-
EAP Counsellor
3 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeJob Title: EAP CounsellorWe are seeking a qualified Counsellor to join our team as an EAP Counsellor. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective telephone counselling service to...
-
EAP Counsellor
3 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeJob OverviewWe are seeking a qualified counsellor to join our team as an EAP Counsellor. As a key member of our team, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Day-to-Day Responsibilities:Providing an efficient and effective telephone counselling...
-
EAP Counsellor
3 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeJob OverviewWe are seeking a qualified counsellor to join our team as an EAP Counsellor. As a key member of our team, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Day-to-Day Responsibilities:Providing an efficient and effective telephone counselling...
-
EAP Counsellor
2 months ago
Manchester, United Kingdom The Portfolio Group Full timeEAP Counsellor £(phone number removed) FTE Various shift patterns from part-time to full-time. Hybrid or office based position Are you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who...
-
EAP Counsellor
2 months ago
Manchester, United Kingdom The Portfolio Group Full timeEAP Counsellor£(phone number removed) FTEVarious shift patterns from part-time to full-time.Hybrid or office based positionAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been...
-
EAP Counsellor
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeEAP Counsellor (phone number removed) FTEVarious shift patterns from part-time to full-time.Hybrid or office based positionAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been...
-
EAP Counsellor Position
4 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeJob Title: EAP CounsellorWe are seeking a qualified counsellor to join our team as an EAP Counsellor. As a key member of our team, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Job Overview:As an EAP Counsellor, you will be responsible for providing an...
-
EAP Counsellor Position
4 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeJob Title: EAP CounsellorWe are seeking a qualified counsellor to join our team as an EAP Counsellor. As a key member of our team, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Job Overview:As an EAP Counsellor, you will be responsible for providing an...
-
Eap Counsellor
4 months ago
Manchester, United Kingdom Take A Seat Full timeHere at Take a Seat, we only partner with companies who truly value their employees wellbeing and place that at the forefront of their work. We are currently partnering with an industry-leading EAP and OH provider that's not just a workplace but a place you can grow in your career. Voted by the Times as one of the best places to work, it's somewhere you...
-
Counsellor (Hybrid) - EAP Specialist
1 week ago
Manchester, United Kingdom The Portfolio Group Full timeThe Portfolio Group is seeking an exceptional Counsellor (Hybrid) to join their team. As an EAP Wellbeing Counsellor, you will provide an efficient and effective telephone counselling service to individuals in need. **Key Responsibilities:** * Provide empathetic and effective counselling services to individuals * Work with a variety of presenting issues,...
-
Counsellor (Hybrid) - EAP Specialist
1 week ago
Manchester, United Kingdom The Portfolio Group Full timeThe Portfolio Group is seeking an exceptional Counsellor (Hybrid) to join their team. As an EAP Wellbeing Counsellor, you will provide an efficient and effective telephone counselling service to individuals in need. **Key Responsibilities:** * Provide empathetic and effective counselling services to individuals * Work with a variety of presenting issues,...
-
Eap Counsellor
4 months ago
Manchester, United Kingdom Take A Seat Full timeAre you seeking a professional environment where your talents are recognised and your contributions truly matter? Take a Seat. We specialise in partnering with companies that prioritise the wellbeing and nurturing of their employees above all else. Currently, we are proud to collaborate with a leading EAP and OH provider, renowned for its commitment to...
-
Eap Helpline Counsellor
5 months ago
Manchester, United Kingdom Take A Seat Full timeAre you tired of feeling undervalued, unappreciated and stuck in your current role? Here at Take a Seat, we only partner with companies who truly value their employees wellbeing and place that at the forefront of their work. We are currently partnering with an industry-leading EAP and OH provider that's not just a workplace but a place you can grow in your...
-
Eap Helpline Counsellor
4 months ago
Manchester, United Kingdom Take A Seat Full timeHere at Take a Seat, we only partner with companies who truly value their employees wellbeing and place that at the forefront of their work. We are currently partnering with an industry-leading EAP and OH provider that's not just a workplace but a place you can grow in your career. Voted by the Times as one of the best places to work, it's somewhere you...
-
Eap Helpline Counsellor
4 months ago
Manchester, United Kingdom Take A Seat Full timeAre you tired of feeling undervalued, unappreciated and stuck in your current role? Here at Take a Seat, we only partner with companies who truly value their employees wellbeing and place that at the forefront of their work. We are currently partnering with an industry-leading EAP and OH provider that's not just a workplace but a place you can grow in your...
-
Counsellor (Hybrid) - EAP Wellbeing Role
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeEAP Wellbeing Counsellor OpportunityWe are seeking a highly skilled and experienced Counsellor to join our team as an EAP Wellbeing Counsellor. This is a unique opportunity to work with a leading EAP and OH provider, offering a chance to advance your career and make a meaningful impact in the lives of individuals.Key Responsibilities:Provide high-quality...
-
Counsellor (Hybrid) - EAP Wellbeing Role
2 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeEAP Wellbeing Counsellor OpportunityWe are seeking a highly skilled and experienced Counsellor to join our team as an EAP Wellbeing Counsellor. This is a unique opportunity to work with a leading EAP and OH provider, offering a chance to advance your career and make a meaningful impact in the lives of individuals.Key Responsibilities:Provide high-quality...
-
EAP Helpline Counsellor
3 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeDigital Counsellor OpportunityWe are proud to be representing our Client, a trusted health and wellbeing network, in their search to add a Helpline Counsellor to their team.About the RoleYou will provide emotional support and guidance via digital mediums, primarily email, video call, live chat, and SMS, to clients. You will complete risk assessments and work...
-
EAP Helpline Counsellor
3 weeks ago
Manchester, United Kingdom The Portfolio Group Full timeDigital Counsellor OpportunityWe are proud to be representing our Client, a trusted health and wellbeing network, in their search to add a Helpline Counsellor to their team.About the RoleYou will provide emotional support and guidance via digital mediums, primarily email, video call, live chat, and SMS, to clients. You will complete risk assessments and work...