In-Store Shopping Expert

21 hours ago


Gretna, Dumfries and Galloway, United Kingdom TFG BRANDS (LONDON) LIMITED Full time

Our Retail Service Advisors are the face of Whistles, delivering exceptional customer service and creating unforgettable shopping experiences. If you're passionate about helping others and have a keen eye for detail, this could be the perfect opportunity for you. As a member of our team, you'll engage with customers, understand their needs, and provide expert advice on our products.


About the Role

As a Retail Service Advisor, you will be responsible for creating personalized shopping experiences that meet customer expectations. You will engage with customers, understand their needs, and provide expert advice on our products. Your primary goal is to deliver exceptional customer service, ensuring customers return time and time again.

Key Responsibilities
  • Engage with customers to understand their needs and preferences
  • Provide expert advice on our products, highlighting features and benefits
  • Create memorable shopping experiences that exceed customer expectations
Requirements

To succeed in this role, you will need:

  • A strong passion for customer service and delivering excellent experiences
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced retail environment
Salary

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Discounts on Whistles products
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment


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