Customer Service Representative
5 days ago
About the Role:
">We're seeking an exceptional customer service professional to join our team at Drax Group. As Visitor Services Officer - Café, you'll be responsible for preparing and serving food and beverages in a fast-paced café environment.
You will also provide excellent customer service and support visitor queries across other areas of the centre during busy periods, including the reception area and gift shop.
Key Responsibilities:
- Prepare and serve food and beverages in the café
- Maintain high standards of hygiene and cleanliness
- Assist across other areas of the centre during busy periods
- Provide excellent customer service and support visitor queries
Requirements:
- Prior experience in the hospitality industry is advantageous
- Excellent verbal communication and people skills
- Genuine belief in the value of exceptional customer service
- Computer literacy and prior experience with cash handling and recording
What We Offer:
- Competitive salary: £25,000 - £30,000 per annum
- Private Healthcare with Vitality
- Personal accident cover
- Group personal pension plan where we'll pay up to 10%
- Holiday 25 days plus bank holidays (pro rata)
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