Restaurant Operations Manager
12 hours ago
Ottolenghi HQ & Test Kitchen is expanding to Richmond, and we're seeking an exceptional General Manager to lead our new restaurant's launch and operations. As a key member of our team, you will oversee all aspects of the pre-launch planning and successful opening of our latest dining destination.
About the Role:
- Lead Pre-Opening Efforts: Recruit, train, and ensure all operational systems are in place for a seamless opening experience.
- Oversee Daily Operations: Ensure exceptional service, food quality, and guest satisfaction from day one.
- Build and Lead a Team: Foster a diverse and motivated team that shares our passion for exceptional service and vibrant flavors.
- Collaborate with the Kitchen Team: Drive smooth communication and coordination between front-of-house and back-of-house.
- Drive Financial Success: Plan carefully, control waste, and drive sales growth through innovative strategies.
- Seasonal Menu and Campaign Launches: Collaborate on menu and campaign launches, ensuring every detail reflects our brand's commitment to quality and excellence.
- Process Improvement: Monitor and improve processes, from table planning to health and safety compliance.
The Ideal Candidate:
- Experience: General Manager or managerial role within a similar restaurant or hospitality environment.
- Leadership Skills: Proven ability to lead and motivate a team, especially during the pre-opening phase.
- Passion for Service: A genuine passion for exceptional service and creating a welcoming, memorable experience for guests.
- Financial Acumen: Strong financial skills with experience in managing budgets, sales targets, and cost control.
- Communication and Problem-Solving Skills: Excellent communication, problem-solving, and organisational skills.
- Knowledge of Ottolenghi's Ethos: In-depth knowledge of our brand's ethos, menu, and commitment to quality.
What We Offer:
- Competitive Salary: An attractive salary of £60,000 - £80,000 per annum, depending on experience.
- Benefits: An excellent health benefits package, enhanced maternity pay, adoption pay, surrogacy pay, primary carer parent pay, and paternity pay after 2 years' service.
- Professional Development: Opportunities for growth within the Ottolenghi group and access to our Test Kitchen's monthly cooking demos, food, wine, and cocktail workshops.
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