Customer Success Manager
1 day ago
We are seeking a highly skilled Customer Success Manager to join our team at Giraffe360. As a Customer Success Manager, you will play a critical role in ensuring our customers achieve their goals and objectives through the effective use of our product.
Key Responsibilities:- Manage the onboarding process for new customers, ensuring a seamless transition to our product.
- Provide exceptional customer service, responding to queries and concerns in a timely and professional manner.
- Develop and implement strategies to expand customer accounts, identifying opportunities for upselling and cross-selling.
- Collaborate with the support and product teams to resolve customer issues and improve overall customer satisfaction.
- Track customer interactions and feedback, using this information to inform process improvements and drive business growth.
- Proven experience in a customer-facing role, with a strong track record of delivering exceptional customer service.
- Ability to build strong relationships with customers, understanding their needs and preferences.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Giraffe360 is a leading provider of breakthrough camera technology, designed to create beautiful real estate listing content. Our device is a mix of high-accuracy Lidar laser and SLR photo camera, providing various content for showcasing properties in an extremely simple, push-of-the-button design.
We are a unique and innovative company, with a strong focus on customer satisfaction and business growth. If you are a motivated and results-driven individual, looking for a challenging and rewarding role, we encourage you to apply.
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Customer Success Manager
6 days ago
Manchester, United Kingdom Infinity Full timeAbout InfinityInfinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands.Job OverviewWe are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing renewals and commercial conversations with...
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Customer Success Manager
6 days ago
Manchester, United Kingdom Infinity Full timeAbout InfinityInfinity is a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands.Job OverviewWe are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing renewals and commercial conversations with...
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Customer Success Manager
2 weeks ago
Manchester, United Kingdom Giraffe360 Full time £24,000 - £30,000Customer Success Manager **About the Role** Giraffe360 is seeking a highly skilled Customer Success Manager to join our team in Manchester. As a Customer Success Manager, you will be responsible for managing the onboarding process for new customers, responding to customer queries, and providing guidance and training on how to best use our product. **Key...
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Customer Success Manager
2 weeks ago
Manchester, United Kingdom Giraffe360 Full time £24,000 - £30,000Customer Success Manager **About the Role** Giraffe360 is seeking a highly skilled Customer Success Manager to join our team in Manchester. As a Customer Success Manager, you will be responsible for managing the onboarding process for new customers, responding to customer queries, and providing guidance and training on how to best use our product. **Key...
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Customer Success Manager
1 week ago
Manchester, United Kingdom Infinity Full timeAbout InfinityWe are a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands.Job OverviewWe are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing renewals and commercial conversations with...
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Customer Success Manager
1 week ago
Manchester, United Kingdom Infinity Full timeAbout InfinityWe are a market-leading advanced analytics and call-tracking service working with some of the world's most well-known brands.Job OverviewWe are seeking a highly motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing renewals and commercial conversations with...
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Customer Success Manager
2 weeks ago
Manchester, United Kingdom Giraffe360 Full time £24,000 - £30,000Customer Success Manager **About the Role** Giraffe360 is seeking a Customer Success Manager to join our team in Manchester. As a Customer Success Manager, you will work closely with our support and product teams to deliver exceptional customer experiences. This is a fantastic opportunity to develop a career with a forward-thinking, innovative, and rapidly...
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Customer Success Manager
2 weeks ago
Manchester, United Kingdom Giraffe360 Full time £24,000 - £30,000Customer Success Manager **About the Role** Giraffe360 is seeking a Customer Success Manager to join our team in Manchester. As a Customer Success Manager, you will work closely with our support and product teams to deliver exceptional customer experiences. This is a fantastic opportunity to develop a career with a forward-thinking, innovative, and rapidly...
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Customer Success Manager
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Customer Success Manager
1 day ago
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Customer Success Manager
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Customer Success Manager
6 days ago
Manchester, United Kingdom Unique X Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Unique X. As a Customer Success Manager, you will be responsible for ensuring the success of our clients by providing exceptional support and guidance throughout their journey with our company.About the RoleThe Customer Success Manager will be the...
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Customer Success Manager
6 days ago
Manchester, United Kingdom Unique X Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Unique X. As a Customer Success Manager, you will be responsible for ensuring the success of our clients by providing exceptional support and guidance throughout their journey with our company.About the RoleThe Customer Success Manager will be the...
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Customer Success Manager
2 days ago
Manchester, United Kingdom InterQuest Group Full timeOur client offers the best-in-class and most advanced advertising technology and content solutions. Due expansion, they’re recruiting a Customer Success Manager to be based from their office in Manchester, where there is a hybrid working policy in place. The role will pay up to £45,000.As a Customer Success Manager, you'll be the trusted advisor to our...
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Customer Success Manager
2 days ago
Manchester, United Kingdom InterQuest Group Full timeOur client offers the best-in-class and most advanced advertising technology and content solutions. Due expansion, they’re recruiting a Customer Success Manager to be based from their office in Manchester, where there is a hybrid working policy in place. The role will pay up to £45,000.As a Customer Success Manager, you'll be the trusted advisor to...
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Customer Success Manager
5 days ago
Manchester, United Kingdom Giraffe360 Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Giraffe360. As a key member of our organization, you will play a crucial role in ensuring our customers achieve their goals and objectives through our innovative real estate technology solutions.Key Responsibilities:Manage the onboarding process...
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Customer Success Manager
5 days ago
Manchester, United Kingdom Giraffe360 Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Giraffe360. As a key member of our organization, you will play a crucial role in ensuring our customers achieve their goals and objectives through our innovative real estate technology solutions.Key Responsibilities:Manage the onboarding process...
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Customer Success Manager
2 weeks ago
Manchester, United Kingdom SafetyCulture Full timeCustomer Success ManagerSafetyCulture is a customer and product-led SaaS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. Our HQ is in Sydney, and alongside our Manchester office located in the heart of the city centre, we also have a presence in Kansas City,...