Inventory Management and Customer Service Specialist

1 month ago


Andover, Hampshire, United Kingdom Octane Recruitment Full time

Job Description

This vacancy presents an excellent opportunity for a skilled Parts Advisor to join our client's team in the Andover area. As a key member of the dealership, you will play a crucial role in driving sales growth, improving customer satisfaction, and contributing to the overall success of the business.

Key Responsibilities

  1. Parts Enquiries: Respond to customer inquiries regarding parts, offering expert advice and guidance to ensure a positive shopping experience.
  2. Stock Control: Maintain accurate stock levels, monitor inventory movements, and implement strategies to minimize losses.
  3. Order Fulfillment: Process orders efficiently, handling customer transactions with precision and speed.
  4. Support Services: Provide outstanding customer support, addressing concerns promptly and maintaining a high level of satisfaction.

Requirements

To excel in this role, you will need:

  1. Experience: A minimum of experience in a similar parts advisory position, showcasing your ability to work effectively in a dynamic environment.
  2. Communication Skills: Excellent interpersonal skills, enabling you to build rapport with customers and colleagues alike.
  3. Adaptability: Demonstrate adaptability and resilience in a fast-paced setting, remaining composed when dealing with challenging situations.

Bonus Details

The bonus scheme is designed to reward exceptional performance, providing an additional incentive to drive business growth and excellence.



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