Administrative Assistant

4 weeks ago


Bury St, Suffolk, United Kingdom Primary Care Careers Full time

Job Summary

Victoria Surgery is seeking a skilled and organized Administrative Assistant to join our busy practice support team on a part-time basis. As a key member of our team, you will provide administrative support to our busy administration teams, ensuring the smooth operation of our practice.

Main Responsibilities

  • Coordinate and process SARS requests, verify information, and manage spreadsheets for processing.
  • Transcribe dictations and maintain accurate records.
  • Process referrals via ERS, ensure safety netting, and monitor waiting times.
  • Manage emails, sort and action information requests, and respond to patient queries.
  • Raise invoices, manage paperwork, and recall patients as per surgery protocol.
  • Perform S1 tasks, process insurance and medical reports, and code clinical details into patient notes.

About Us

Victoria Surgery is a well-established and friendly practice in the heart of the community, caring for a patient population of approximately 11,000. Our team values work-life balance and offers a comprehensive induction and training period, membership of the NHS pension scheme, and staff benefits.

Person Specification

  • Experience of dealing with medical paperwork and computer packages.
  • Ability to work under pressure, use own initiative, and maintain confidentiality.
  • Excellent communication skills and ability to work as part of a team.
  • Ability to work without direct supervision and prioritize workload.


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