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IT Learning Specialist
2 months ago
About the Role
The IT Learning Specialist will play a key part in designing and delivering learning solutions for RPC's firm-wide IT systems. This will involve creating engaging and interactive content, including trainer-led virtual and in-person group sessions, self-directed learning, one-to-one coaching, and tipsheets.
Key Responsibilities
- Design and deliver induction IT learning sessions to new joiners on standard and customized applications.
- Lead the delivery of an engaging and interactive, scenario-based IT learning curriculum.
- Provide IT learning to all global offices in-person when needed or using remote IT learning delivery tools.
- Travel between offices to deliver IT learning and collaborate with stakeholders.
- Design, create, and maintain high-quality interactive and engaging learning materials.
- Work with subject matter experts and stakeholders to identify learning needs and develop effective learning solutions.
- Analyze the quality and effectiveness of learning delivered using assessment and feedback reports.
- Accurately record all IT learning activity to facilitate management reporting.
- Proactively identify and pursue learning opportunities arising from user queries.
- Generate ideas for sessions to be added to the IT Learning Curriculum.
- Undertake administrative tasks to support management information reporting.
Requirements
- At least two years' experience providing IT learning in a legal or professional services environment.
- In-depth knowledge of Microsoft products and technologies used in the legal profession.
- Proven track record in design and production of self-directed learning content.
- Excellent verbal, written, and presentational skills.
- An eye for detail and ability to produce articulate, accurate, and succinct learning material.
- Experience of delivering learning for significant IT projects.
About RPC
RPC is a leading law firm with a strong commitment to delivering exceptional client service. We are seeking a highly skilled IT Learning Specialist to join our team and contribute to our ongoing success.
