Hospitality Operations Manager

4 weeks ago


Caterham, Surrey, United Kingdom Chartwells - Main Full time
About the Role

We are seeking a highly skilled Hospitality Manager to join our team at Chartwells - Main. As a key member of our operations team, you will be responsible for delivering exceptional service to our clients and driving the hospitality operations to exceed customer requirements.

Key Responsibilities
  • Manage client and contractual relationships in a commercial manner, ensuring compliance and company policies are adhered to.
  • Drive the hospitality operations to exceed customer requirements, reviewing business performance and ensuring delivery of key financial targets.
  • Demonstrate commercial value to direct reports, line manager, and leadership teams, in line with the One Compass vision, values, and overall business strategy.
Requirements
  • A sound background within hospitality or contract catering is an advantage, as is excellent food and health and safety awareness.
  • Strong people management skills and excellent communication, with the flexibility to adapt style depending on the audience and circumstances.
  • Commercial awareness and the ability to hold others accountable and think strategically.
  • GCSE or equivalent in English and Maths.
  • Operational Management experience in Hospitality or Contract Catering.
  • Computer literate.
  • Strong communication and organisational skills.
  • Able to work to strict pressured deadlines and communicate at all levels.
About Us

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.



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