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Defence Business Services Specialist
2 months ago
Job Summary
We are seeking a highly skilled and experienced HR Caseworker to join our team at the Ministry of Defence. As an HR Caseworker, you will be responsible for providing expert advice and guidance on a range of HR-related issues, including attendance management, conduct and discipline, performance and capability, and grievance and complaints.
Key Responsibilities
- Manage a range of complex HR cases, providing advice and guidance to managers, employees, and other stakeholders in accordance with HR policy.
- Prepare effective and professional case packs for submission to decision makers and/or appeal managers for complex HR decisions.
- Ensure cases are handled consistently and appropriately, escalating concerns to line managers when necessary.
- Improve manager and business confidence and capability by coaching through workplace issues.
- Advising all MOD employees on HR policy, particularly supporting employees in resolving workplace issues, including options for formal and informal resolution.
- Supporting employees and managers with any workplace adjustments that are needed.
- Supporting Employment Tribunal claims, liaising with relevant internal and external stakeholders, representing MoD at Employment Tribunals as required.
- Understanding and interpreting legal requirements to develop a range of options and associated risks in respect of HR issues.
- Updating internal systems to ensure all information and details of decisions are accurately recorded.
- Participate in continuous improvement of professional delivery to enhance the service.
- Taking responsibility for your own learning and development to ensure advice is compliant with policy and employment legislation.
- Facilitating workplace dispute/mediations.
- Proactively resolve cases in line with agreed momentum model whilst reinforcing Business accountability, escalating high profile case work as appropriate through management chain.
Desirable Criteria
- Experience of working in a busy, fast-paced HR team providing professional advice.
- A working knowledge of HR policies and employment law.
- Must hold appropriate level of CIPD membership and level 5 CIPD qualification OR must complete within 2 years of taking up post.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Making Effective Decisions
- Working Together
- Delivering at Pace
Benefits
Alongside your salary of £35,290, Ministry of Defence contributes £10,223 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Working Arrangements
An environment with flexible working options Monday-Friday
25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service (pro rata). In addition to 8 public holidays per year, you will also receive leave for HM The King's birthday
Hybrid working where role permits
An opportunity to be considered for Reward & Recognition - £250-£5000 per year.
Family-friendly policies including parental leave and adoption leave
Learning and development tailored to your role
Professional and personal development of skills
A culture encouraging inclusion and diversity
Minimum of 15 days special leave in a rolling 12-month period for volunteer reserve commitments
Special paid leave to volunteer up to 6 days per year
