Bilingual Customer Service Representative

3 days ago

Bishop's Stortford, Hertfordshire, United Kingdom RecruitAbility Ltd Full time
Bilingual Customer Service Advisor

We are seeking a highly skilled and motivated Bilingual Customer Service Advisor to join our team at RecruitAbility Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, utilizing your excellent communication skills and language abilities.

Key Responsibilities:
  • Provide top-notch customer service to clients via phone, email, and chat
  • Utilize your language skills to communicate effectively with clients from diverse backgrounds
  • Work collaboratively with colleagues to resolve customer issues and concerns
  • Stay up-to-date with company policies and procedures to ensure seamless customer service
  • Participate in training and development programs to enhance your skills and knowledge
Requirements:
  • Fluent in English with either Spanish, French, German, or Portuguese
  • Excellent customer service skills and a strong ability to communicate effectively
  • Driven and determined individual with a passion for delivering exceptional customer service
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Experience with CRM systems, such as Asana or Zendesk, is a plus
What We Offer:
  • A competitive salary of £26,000 - £27,000 DOE
  • A dynamic and supportive work environment with opportunities for growth and development
  • A chance to work with a global and innovative company that values diversity and inclusion
  • A comprehensive benefits package, including health insurance and retirement plan

If you are a motivated and customer-focused individual with a passion for languages, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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