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Customer Service Representative

2 months ago


Bishop's Stortford, Hertfordshire, United Kingdom Newman Office Personnel Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to provide exceptional service to our clients in the services sector. The ideal candidate will have strong communication skills and the ability to analyze customer needs effectively.

Key Responsibilities:
  • Respond promptly to customer inquiries via phone and email
  • Handle and resolve customer complaints in a professional manner
  • Process customer orders and requests
  • Provide accurate information about timelines and services
  • Maintain customer records using central CRM system
  • Ensure customer satisfaction and provide professional customer support
Requirements:
  • Excellent communication skills
  • Ability to analyze customer needs and provide suitable solutions
  • Proficiency in using a CRM software

We are a dynamic company, and we value our employees' skills and development. If you are a motivated and customer-focused individual, we encourage you to apply for this role.