Housekeeping Operations Supervisor
3 days ago
WGC Ltd. is seeking a skilled Housekeeping Operations Supervisor to join their team. As a key member of the housekeeping department, you will support your team in the day-to-day running of the department.
You will work closely with the Head Housekeeper to improve productivity and efficiency of room cleaning, analysing guest data to plan resources and materials effectively. Your goal will be to maintain strong working relationships with key stakeholders, including GMs, hotel teams, HSK teams, and suppliers.
To succeed in this role, you will need to be able to identify opportunities to improve Guest Satisfaction, adhering to Health and Safety Policy while keeping all work areas neat and well-organized. You will also be responsible for recruiting, training, managing, and monitoring team performance daily/weekly.
Key Performance Indicators:
- Improve productivity and efficiency of room cleaning by 15%
- Reduce guest complaints by 20%
- Increase team engagement and motivation
- Meet or exceed financial targets
We offer a competitive salary range of £38,000 - £48,000 per annum, depending on experience. This role offers excellent opportunities for professional development and career progression.
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