European Operations Team Leader
6 days ago
Simarco International Limited is seeking a highly skilled and experienced European Operations Team Leader to join our team. As a key member of our Branch Freight Operations department, you will be responsible for leading a small team and overseeing all aspects of freight operations for the branch.
Key Responsibilities:
- Lead a small team of operational staff to oversee the efficient running of the European Operations department on a day-to-day basis
- Oversee all aspects of freight operations for the branch, including cargo booking, routing, tracking, documentation, Customs clearance and compliance with industry regulations
- Plan weekly export trailers efficiently to maximise trailer payloads
- Develop key service relationships with customers, colleagues and overseas agents to provide efficient and effective service
- Ensure good internal communication between key departments, Customs, Transport, Warehouse to ensure efficient loading & transport of customer goods
- Resolving and managing customer/agent queries courteously and efficiently
- Adding charges and accruals to shipments
- Arranging all risks insurance for high value/client sensitive shipments
- Working with the team to align and streamline internal processes
- Deputise for the Branch Manager as and when required
Requirements:
- Experience of working in a freight forwarding/logistics role, particularly European road freight (essential)
- Experience of working in a supervisory role (desirable)
- Ability to load/plan/route export trailers for cost-effective groupage trailer planning with experience in using weights, volumes and loading metres (desirable)
- Strong customer service skills
- Commercially aware
- Clear and confident communicator
- Analytical & accurate, with excellent attention to detail
- Assertive
- Computer literate and able to learn how to use new systems effectively
- Ability to work collaboratively as a team player
- Confident using Microsoft packages such as Word, Excel, PowerPoint
- Good attention to detail when handling data
- Ability to manage time effectively and prioritise workload
Benefits:
- 25 days annual leave plus 8 bank holidays
- BHN Discount Platform
- Employee Assistance Program
- Contributory Pension Scheme
- Discounted Gym Membership
- Pay Day Treat Days
- Learning Management System
- Mental Health Forum& First Aiders
This is a great opportunity for the right individual to join an award-winning and growing company, who genuinely care about their employees.
Please apply today.
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