European Operations Team Leader

1 week ago

Cheltenham, Gloucestershire, United Kingdom Challenge-trg Recruitment Full time
European Operations Team Leader

Are you a seasoned logistics professional looking for a new challenge? Do you have experience in freight forwarding and a passion for leading a team? We are seeking a highly skilled European Operations Team Leader to join our dynamic team.

Key Responsibilities:
  • Lead a small team of operational staff to oversee the efficient running of the European Operations department on a day-to-day basis
  • Oversee all aspects of freight operations, including cargo booking, routing, tracking, documentation, Customs clearance and compliance with industry regulations
  • Plan weekly export trailers efficiently to maximise trailer payloads
  • Develop key service relationships with customers, colleagues and overseas agents to provide efficient and effective service
  • Ensure good internal communication between key departments, Customs, Transport, Warehouse to ensure efficient loading & transport of customer goods
  • Resolving and managing customer/agent queries courteously and efficiently
  • Adding charges and accruals to shipments
  • Arranging all risks insurance for high value/client sensitive shipments
  • Working with the team to align and streamline internal processes
  • Deputise for the Branch Manager as and when required
Requirements:
  • Experience of working in a freight forwarding/logistics role, particularly European road freight (essential)
  • Experience of working in a supervisory role (desirable)
  • Ability to load/plan/route export trailers for cost-effective groupage trailer planning with experience in using weights, volumes and loading metres (desirable)
  • Strong customer service skills
  • Commercially aware
  • Clear and confident communicator
  • Analytical & accurate, with excellent attention to detail
  • Assertive
  • Computer literate and able to learn how to use new systems effectively
  • Ability to work collaboratively as a team player
  • Confident using Microsoft packages such as Word, Excel, PowerPoint
  • Good attention to detail when handling data
  • Ability to manage time effectively and priorities workload

We offer a competitive salary and benefits package, including 25 days annual leave plus 8 bank holidays, BHN Discount Platform, Employee Assistance Program, Contributory Pension Scheme, Discounted Gym Membership, Pay Day Treat Days, Learning Management System, Mental Health Forum & First Aiders. If you are a motivated and experienced logistics professional looking for a new challenge, please apply today.

Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy. We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

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