UX Designer for E-commerce
3 weeks ago
This is an exciting opportunity to join a dynamic online hospitality brand as a UX Designer. The business has ambitious growth plans, and we are looking for an expert in digital ecommerce, B2C UX to help the business service its customers online as it evolves and expands its product offering in line with ever-changing customer needs and market forces.
About the RoleYou will provide UX expertise to a cross-functional web site Product team of a Business Analyst, Product Owner, Conversion Rate Optimisation Specialist, and Web Developers. You will help iteratively evolve and improve the UX of our responsive websites as we look to scale up our business. Our websites are developed and maintained by internal teams.
Key Responsibilities- Designing customer journeys and improving usability for ecommerce concepts like product search, displaying product information, online payments, and checkout journey, user accounts, and post-sale functionality.
- Conducting user research and user testing to inform design decisions.
- Utilising data from multi-variant testing and analytics data to drive design improvements.
- Working using agile processes and running design workshops, retrospectives, and iterative and incremental change.
- Collaborating with internal stakeholders to guarantee a coherent and brand-aligned web site design and user experience.
We are looking for a UX Designer with:
Expertise in UX design for ecommerce, luxury brands, and customer experiences.Strong technical design knowledge and skills, including responsive web technologies like HTML, CSS, and Javascript.Excellent communication, listening, and presentation skills, including taking ownership.A honours degree in Design.This is a hybrid role, with 1-2 days per week in office.
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