E-commerce Director

2 weeks ago

St Albans, Hertfordshire, United Kingdom Zachary Daniels Full time
E-commerce Manager Job Description

We are seeking a highly skilled E-commerce Manager to join our team at Zachary Daniels. As an E-commerce Manager, you will be responsible for driving the growth and success of our online platforms, leveraging your expertise in Shopify Plus and digital marketing to deliver exceptional customer experiences.

Key Responsibilities:
  • Own and optimise the Shopify Plus websites, ensuring seamless and immersive customer journeys for both B2B and B2C audiences.
  • Drive conversion rate optimisation (CRO), focusing on UX improvements to maximise on-site performance.
  • Manage the day-to-day trading of both B2B and B2C websites, overseeing product launches, merchandising, content updates, and more.
  • Develop and execute growth strategies to propel key on-site metrics, including AOV and traffic.
  • Collaborate with the CEO and Head of Marketing on digital marketing initiatives across SEO, email, social media, and display advertising.
  • Be a key player in launching new sales channels such as TikTok Shop and/or Amazon.
  • Ensure the health and commercial success of all e-commerce platforms, from website maintenance to marketing assets.
Requirements:
  • Strong knowledge of Shopify Plus is essential, with hands-on experience in optimising and managing high-performing sites.
  • A digital marketing all-rounder with a strong understanding of SEO, email marketing, social media, and display advertising.
  • Proven track record of executing strategy and delivering strong conversion and UX improvements.
  • Ability to work across multiple areas of ecommerce with minimal external support.
  • Passionate about continuous improvement and willing to go the extra mile to achieve results.
  • Experience with or willingness to launch TikTok Shop and/or Amazon Shop.

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