Account Service Representative

3 weeks ago


Birmingham, Birmingham, United Kingdom CV-Library Full time

We are seeking a talented Account Service Representative to join our team at CV-Library. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients.

About the Role:

  • To respond to customer inquiries and resolve issues in a timely and professional manner.
  • To use technology to provide effective support and communicate with customers across various channels.
  • To maintain accurate records and reports to ensure seamless customer support.

About You:

  • You will have previous experience in customer service or a related role, although this is not essential.
  • You will be confident in using technology to provide effective support.
  • You will be a strong communicator and able to work well in a team.

What We Offer:

  • A competitive salary of around £25,000 per annum.
  • A flexible working arrangement that allows you to balance your work and personal life.
  • A pension scheme that helps you plan for your future.
  • Free on-site parking for easy access to our offices.
  • A supportive and inclusive working environment that values diversity and promotes equality.


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