Restaurant Operations Manager
3 weeks ago
About Us
Giggling Squid is a leading Thai restaurant group in the UK, known for its exceptional service and authentic fresh food. We are a family-run business that values our employees and strives to create a great work environment.
Job Description
We are seeking a Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for leading our restaurant operations, ensuring high standards of service and food quality, and developing our team members.
Key Responsibilities
- Lead and manage restaurant operations, including staff management, inventory control, and customer service.
- Develop and implement strategies to improve restaurant performance, including sales growth and customer satisfaction.
- Collaborate with our culinary team to ensure high-quality food and exceptional presentation.
- Manage restaurant budgets, including labor costs, inventory, and supplies.
- Ensure compliance with health and safety regulations and company policies.
Requirements
- Proven experience in restaurant management, preferably in a senior role.
- Strong leadership and communication skills, with the ability to motivate and develop team members.
- Excellent customer service skills, with a focus on delivering exceptional experiences.
- Ability to work in a fast-paced environment, with a focus on efficiency and productivity.
- Knowledge of restaurant operations, including inventory control, labor management, and customer service.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A fun and dynamic work environment, with a focus on teamwork and collaboration.
- Delicious and authentic fresh Thai food on every shift.
- Staff discount for you and your family/friends to enjoy in any of our restaurants.
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