Customer Service Team Lead
15 hours ago
About Us
Travis Talent Ltd is a leading recruitment agency based in the UK, specializing in talent acquisition and management solutions.
We are currently seeking an experienced Customer Service Manager to join our team. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.
Job Details
- Location: Gloucester
- Employment Type: Full-Time (Office-Based)
- Estimated Salary: £42,000 - £52,000 per annum
Responsibilities
- Lead a team of customer service representatives to achieve exceptional customer satisfaction and loyalty
- Develop and implement strategies to improve customer engagement and retention
- Collaborate with other departments to ensure seamless delivery of services
Requirements
- Proven experience in managing customer-facing teams
- Excellent communication and leadership skills
- Able to work in a fast-paced environment
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