Customer Service Team Lead

15 hours ago


GL AA, United Kingdom Travis Talent Ltd Full time

About Us

Travis Talent Ltd is a leading recruitment agency based in the UK, specializing in talent acquisition and management solutions.

We are currently seeking an experienced Customer Service Manager to join our team. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.

Job Details

  • Location: Gloucester
  • Employment Type: Full-Time (Office-Based)
  • Estimated Salary: £42,000 - £52,000 per annum

Responsibilities

  1. Lead a team of customer service representatives to achieve exceptional customer satisfaction and loyalty
  2. Develop and implement strategies to improve customer engagement and retention
  3. Collaborate with other departments to ensure seamless delivery of services

Requirements

  • Proven experience in managing customer-facing teams
  • Excellent communication and leadership skills
  • Able to work in a fast-paced environment


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