Risk Expert

4 weeks ago


Southampton, Southampton, United Kingdom Starling Bank Full time

About Starling Bank

We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use, and designed to demystify money for everyone.

About the Role

We're looking for a Risk Expert to join our team and support our growth for a next-generation, digital bank. The ideal candidate will have a deep understanding of onboarding and due diligence processes, as well as experience in coaching and feedback.

Key Responsibilities

  • Take ownership of reviewing high-risk applications using Starling's risk appetite to ensure we serve customers in a timely manner, while keeping the bank and its customers safe.
  • Mentor our teams and their leaders through engaging 121 and team-based activity that keep it simple. Give clear and concise feedback to create a positive environment for our teams to grow within the department.
  • Competent problem solver who will hit the ground running from day one. Someone who is not afraid to challenge the way we do things to improve the customer journey, owning your own process improvements, guidance changes, and projects.

Requirements

  • Customer-centric with the ability to balance this with interpreting the bank's risk appetite.
  • Expert understanding of Onboarding and Due Diligence processes.
  • Competent in coaching and feedback, with the ability to deliver structured sessions that are goals-centric.
  • Management of key stakeholders and ability to communicate at all levels of the business.
  • Knowledge of Money Laundering Regulations and JMLSG guidance.
  • Ability to create meaningful, interactive training sessions on Risk and EDD.
  • Ability to balance workload and schedules with multiple priorities.
  • Ability to adapt to, and deliver change in fast-paced environment.

Benefits

  • 25 days holiday (plus take your public holiday allowance whenever works best for you).
  • An extra day's holiday for your birthday.
  • Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
  • 16 hours paid volunteering time a year.
  • Salary sacrifice, company enhanced pension scheme.
  • Life insurance at 4x your salary & group income protection.
  • Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.
  • Generous family-friendly policies.
  • Incentives refer a friend scheme.
  • Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
  • Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing.

About Us

We're on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.


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