Hospitality Operations Team Member

2 days ago


Cardiff, Cardiff, United Kingdom AccorHotel Full time

AccorHotel is seeking a skilled hospitality operations team member to join our team in Cardiff Gate. If you're passionate about delivering exceptional customer experiences and building lasting relationships with our guests, we'd love to hear from you.

The successful candidate will be responsible for providing top-notch service, handling guest queries, resolving issues promptly, and ensuring a seamless experience for all visitors. They will also be expected to maintain accurate records, follow company procedures, and adhere to health and safety guidelines.

To succeed in this role, you'll need excellent communication skills, a friendly demeanor, and the ability to multitask effectively. Previous experience in a customer-facing role is highly desirable, as is proficiency in using standard software applications. A valid driver's license and access to a reliable vehicle are also necessary for occasional travel to various work locations.

In return for your hard work and dedication, we offer competitive pay, ranging from £22,000 to £28,000 per year, depending on your background and performance. You'll also enjoy comprehensive training, flexible working arrangements, and regular opportunities for growth and development within our global network.



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