Area Restaurant Trainer

3 weeks ago


Chester, Cheshire, United Kingdom Hickory's Smokehouse Full time

Area Restaurant Trainer - Hospitality Career Opportunity

Hickory's Smokehouse is seeking a skilled Area Restaurant Trainer to join our award-winning training team. As a key member of our team, you will be responsible for coaching and developing a team of in-store trainers, as well as motivating and educating our front of house team.

Your role will involve embracing our 'Southern Hospitality' mindset through leading team trips and helping us bring our authentic southern style hospitality to the UK. If you have a passion for developing others and delivering personalized top-class service, then this could be the perfect opportunity for you.

Key Responsibilities:

  • Previous training or coaching experience in a similar role or supervisor role within a fast-paced or high-volume restaurant environment.
  • Ability to motivate, coach, train, and develop your team to Hickory's standard and culture.
  • Passionate about delivering an amazing guest experience and pushing team to reach their full potential.
  • Welcoming, empathetic, and infectious personality.
  • Drive to find grey areas, think outside the box, and never give up on any team member.
  • Ability to evaluate our processes and come up with new ideas.
  • Open and honest communication skills, experience of or the ability to give feedback.
  • Set and maintain the highest standards.

Benefits:

  • Competitive pay
  • 25% discount for you and 5 friends at all of our restaurants (including Barlounge & Upstairs at the Grill in Chester). This will increase to 50% discount for loyal service
  • Be a part of the No.1 business in the 'Top 100 Best Companies to work for in the UK 2022'
  • Birthday reward - A meal on us for you and your friends every year
  • Superb training & progression opportunities with The Hickory's Academy
  • Qualification opportunities whilst working (Up to A Level and Degree level equivalent)
  • FREE BBQ / Team food and authentic sodas while on shift
  • Christmas Day off work every year
  • Paid occasion days off (Wedding Day, Kid's first day at school, Moving into your first house and more)
  • The Red Zone – Our pledge to work life balance.
  • Enhanced paternity and maternity pay
  • Up to £500 refer a friend scheme
  • Chance to 'give a bit back' by joining our fundraising activities for Cash for Kids
  • 24-hour access to our wellness programme
  • Stacks of enrichment opportunities including the possibility of once-in-a-lifetime trips to the Deep South
  • Amazing team parties
  • Company Pension Scheme


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