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Senior Business Analyst

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

Job Summary:

Hamilton Barnes Associates Limited is seeking a highly skilled Senior Business Analyst to join their dynamic team. As a trusted advisor to their clients, you will play a pivotal role in shaping and implementing CRM strategies that drive growth and maximize efficiency.

Key Responsibilities:

  1. Collaborate with stakeholders to gather and analyze business requirements, translating them into CRM solutions using Microsoft Dynamics.
  2. Design and configure CRM systems to meet client needs, ensuring alignment with business objectives and industry best practices.
  3. Lead workshops and discovery sessions to identify pain points and opportunities for improvement within existing CRM systems.
  4. Provide ongoing support and training to end-users, ensuring smooth adoption and utilization of CRM systems.
  5. Stay current with industry trends and advancements in Microsoft Dynamics CRM, providing recommendations for optimization and enhancement.

Requirements:

  1. Proven experience as a Business Analyst with a focus on Microsoft Dynamics CRM, including implementation and customization.
  2. In-depth knowledge of CRM concepts, processes, and methodologies.
  3. Relevant Microsoft certifications (e.g., Microsoft Dynamics 365 Fundamentals) preferred.

What We Offer:

  1. Highly competitive and negotiable salary.
  2. Superannuation.
  3. Annual bonus.
  4. Expenses paid.
  5. Funding for training & development opportunities.
  6. Hybrid working options.